This is a brief listing of
suggestions to avoid claim denial. Going through this list with a
blank PM 160 will facilitate your understanding. Please refer to your
copy of the CHDP Provider Manual and PM 160 Instructions Manual for
details.
Training
The CHDP Administrative office has a video explaining the PM 160 that
can be borrowed for staff training. In addition, the CHDP Public
Health Nurse and Medical Director are available to visit a provider's
office to give in-service training.
Exceptions
to Periodicity Schedule
There are several explanations that you can enter into the
Comments/Problems section to assure payment of the claim. They are:
-
"Scheduled early
due to doctor's appointment schedule." Good only if the date
is a few days early.
-
"Significant
neonatal problems, (mention diagnosis), requiring additional CHDP
visit." For an extra newborn visit.
-
"Inexperienced
young, first time mother" or "Poor mother-infant
relationship." For an extra newborn visit.
-
"Child not
showing normal growth or development, extra CHDP visit
necessary." For an extra infant or toddler visit.
-
"Exam required
for first grade entry."
-
"Child in foster
care, annual exam."
-
"Required exam
for sports or camp participation, annual exam."
-
"Child with CCS
condition, (give diagnosis), needs annual CHDP exam."
Patient
Demographics
Fill in all the boxes including a Next Visit
return date (excluding the Medical Record No. box). Failure to do so may
result in a complete claim denial. For offices that cannot project more
than a few months ahead for scheduling appointments, simply add the
required interval plus one day between visits to determine the Next
Visit return date.
Problem
Suspected
When you mark a Problem Suspected box, you must
do so with a number from the Follow up Codes box that matches your
action and medical record.
All Problem
Suspected responses require a comment to be entered into the
Comments/Problems section giving the diagnosis and plan. This is not
intended to be a medical note, e.g., R/O heart disease, refer to CCS
cardiologist.
Referrals
Anytime a child is referred elsewhere, enter a
response into the Referred To box, e.g., Susan Smith, DDS or CCS for
cardiologist.
ICD-9 Codes
When a problem is identified and a diagnosis is
made, enter the ICD-9 Code here.
Screening
Failures
If a child fails or cannot perform for the
Snellen, audiometric, hemoglobin/hematocrit or urine dipstick and you
feel the result is uncertain, mark a 2 under Problem Suspected, New.
Then bring the child back, repeat the screen and submit a Screening
Procedure Recheck with the previous CHDP exam date referenced in the
Comments/Problems section. You will be reimbursed for both screens. This
can be done only once. If a child fails the initial and second screen,
he/she is to be referred for a specialty evaluation.
Partial
Screens
The Partial Screen can never be used to recheck a
child who had a problem identified in the History and Physical
Examination section. It is intended to cover visits for a hemoglobin/hematocrit
screen for WIC, for Immunizations given in between regularly scheduled
CHDP visits or for the performance of screening procedures that were not
done at a recent full CHDP visit. Reimbursement for Partial Screen
visits are always improved by a written explanation in the
Comments/Problems section, e.g., "Partial screen for audiometric
screen because machine not working on date of previous CHDP visit (enter
date)".
Head
Circumference
Remember to record the OFC on all children under
2 years in the Comments/Problems section.
Routine
Referrals
Check the Blood Lead box whenever the child has a
risk factor or is 1 and, again, 2 years old. Check the Dental box for
every child at 3 years and above at every CHDP visit. Checking these
boxes indicates that you have ordered the lead test or recommended a
dental visit for the child. It does not mean you have assumed an
obligation to get them done.
Tobacco
Questions
The easiest way to lose reimbursement is to not
answer these three questions. Don't forget!
Immunizations
For better or worse, there are many types and
brands of vaccines. You must use the correct CHDP Code for each one,
e.g., DT(a)P has a different code and reimbursement than DTP Dt/Td. The
same goes for the hepatitis B variants and combinations. Make sure your
biller understands and has a list of the correct codes.
WIC
As a CHDP Provider, you are required to refer
families to WIC who may qualify. Don't attempt to figure out if they
qualify, assume that any child who qualifies for a CHDP exam may be
eligible for WIC and check the WIC referral box. Have a paper with the
WIC number and address on it or the County WIC pamphlet for your staff
to hand to each parent during the preparation of the child for your
visit.
Patient
Eligibility
Patients have Medi-Cal or no insurance. Those
with no insurance must meet CHDP financial eligibility criteria and fill
out the DHS 4073 form. This form must go with the PM 160 for
reimbursement. Children with Healthy Families insurance are not eligible
for CHDP reimbursable visits.
Signature
& Date
This seems obvious but, it is the CHDP Provider
who must sign the PM 160. The date must match the Date of Service box
above.
Final
Comments
The PM 160 is a complicated claim form. Denials
are time intensive, (= expensive), to appeal. Therefore, the best option
is to have a "final reviewer" in your office whose job is to
confirm that each and every PM 160 is completely and properly filled
prior to submission for reimbursement.
The PM 160
is not meant to be a medical record of the CHDP visit. Everything that
is recorded on the PM 160 should be in the patient's record also.
However, keeping your copy is essential if you need to refer to a past
CHDP visit.
The CHDP
Administrative Office does review PM 160s and may contact the provider
to respond to follow up questions on problems identified during a CHDP
visit. They may also compare PM 160s with patient records during a
provider site visit and chart audit.
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